PRIVACY POLICY AND TERMS AND CONDITIONS

Privacy Policy

At Aumanns At Warrandyte, we respect and protect your privacy. This policy outlines how we collect, use, and protect your personal information.

Who We Are

Our website address is: https://aumannsproduce.com.au

Data Collection

We may collect the following information:

• Personal details such as name, email, phone number, and address provided during transactions, account creation, or participation in our loyalty program.
• Purchase history and preferences.
• Information provided via comments, feedback, or inquiries on our website.
• IP address and browser details for security and spam prevention.

Third-Party Services

We use trusted third-party services to enhance your shopping experience:

Brevo: For email communication and marketing. Refer to Brevo’s privacy policy at https://www.brevo.com/legal/privacypolicy/.

MyFoodLink: For managing our online store and transactions.

GAP Solutions: For point-of-sale systems and the development of our customer app, which integrates with our rewards program.

Cookies

Cookies are used to enhance your experience on our website. These include:
• Temporary cookies to verify browser settings.
• Login and display preference cookies lasting up to a year.
• Cookies related to embedded content from third-party websites.

Embedded Content

Our website may include embedded content (e.g., videos, articles). Embedded content behaves as if you visited the external site, which may collect data and use tracking technologies.

Data Retention

Comments and their metadata are retained indefinitely.

Account information is stored securely and can be accessed, updated, or deleted by the user or upon request.

Your Rights

You have the right to:
• Request an export of your personal data.
• Request deletion of your data (excluding data required for legal or security purposes).

Data Security

Visitor data, including comments, may be checked through automated spam detection services. All personal information is protected using secure technologies.

Changes to the Privacy Policy

We reserve the right to update this policy as required. Updates will be reflected on our website.

Terms and Conditions

Your Rewards Program Earn points and enjoy benefits through our loyalty program.

Program Details

• Earn 3 points for every $10 spent.
• Redeem 100 points for $10 off your next shop.
• Enjoy bonus points on selected products and special offers.
• Participate in competitions to win additional points.

Eligibility

• Participants must be at least 18 years old.
• Membership is limited to personal shoppers and one account per person.

Membership Conditions

Keep your account details updated to continue receiving benefits.

Lost, Stolen, or Damaged Gift Cards

• Report lost, stolen, or damaged cards to us immediately.
• Replacement cards may be issued at our discretion and may incur a fee.

Membership Cancellation

• You may cancel your membership at any time. Outstanding benefits will be forfeited.
• We reserve the right to cancel memberships under reasonable circumstances.

Privacy

Your personal information will remain confidential and will not be shared without your consent, except as required to deliver membership benefits. By joining, you consent to the use of your data for research, planning, and communication about our products and services.

Program Changes We reserve the right to modify or terminate the loyalty program, its benefits, or these terms and conditions at any time without notice.

Contact Us

For inquiries about this policy, your data, or the loyalty program, please contact us at: [email protected].